Brent out-of-hours
Brent out-of-hours

Patient feedback

The out-of-hours service operates a patient questionnaire and monitors responses on a weekly basis. The patient questionnaire is anonymous, but patients who wish to continue discussion of a particular issue do have the option to leave their contact details so that we can follow up, initially by telephone or email, to conclusion.

If you want to make a complaint about our service, we ask you to speak to the service manager in the first instance.

Feedback

The staff were really friendly and made me feel at ease…really lovely staff with excellent knowledge. Quick and helpful and made me feel better for going.
A Previous Out of Hours Patient, March, 2014

 

What's new at Brent Out of Hours

Our news

A year of fundraising for our charity partner Bowel Cancer UK

A year of fundraising for our charity partner Bowel Cancer UK

November 29 2019

To kick off the partnership in October 2018 we donated an amazing £10,000 and from a range of fundraising throughout the year made a grand total of £14,268.00.B

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Q&A with Afiniki Akanet as part of Black History Month

Q&A with Afiniki Akanet as part of Black History Month

October 30 2019

Black History Month is a celebration of achievements and contributions by the black community that is celebrated worldwide.

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Black History Month 2019

Black History Month 2019

October 30 2019

As Black History Month comes to a close this week, we would like to highlight some of the amazing Black and Asian health workers that have made a difference in

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Health news

National Influenza Vaccination Week

National Influenza Vaccination Week

December 5 2019

This week is National Influenza Vaccination Week which aims to raise awareness and highlight the importance of getting the influenza vaccination.Why you should

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