Brent out-of-hours
Brent out-of-hours

Patient feedback

The out-of-hours service operates a patient questionnaire and monitors responses on a weekly basis. The patient questionnaire is anonymous, but patients who wish to continue discussion of a particular issue do have the option to leave their contact details so that we can follow up, initially by telephone or email, to conclusion.

If you want to make a complaint about our service, we ask you to speak to the service manager in the first instance.

Feedback

The staff were really friendly and made me feel at easeā€¦really lovely staff with excellent knowledge. Quick and helpful and made me feel better for going.
A Previous Out of Hours Patient, March, 2014

 

What's new at Brent Out of Hours

Reading bowel cancer campaigner urges people not to ignore symptoms

Reading bowel cancer campaigner urges people not to ignore symptoms

April 1 2019

A 26-year-old, who works for Reading-based Care UK Health Care, is urging people not to ignore the symptoms of the disease that killed her father 10 years ago.A

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Your winter survival guide 2018

Your winter survival guide 2018

December 13 2018

Read the latest winter survival guide to find out how you can make the most of this new season.

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Care UK Healthcare partners with Bowel Cancer UK

Care UK Healthcare partners with Bowel Cancer UK

December 5 2018

Care UK Healthcare, the largest provider of clinical services to the NHS, announces a charity partnership with Bowel Cancer UK to raise awareness of the fourth most common cancer.

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Chance encounter sees waiting time slashed

Chance encounter sees waiting time slashed

November 1 2018

A chance conversation while booking a holiday has seen a Stoke-on-Trent man significantly cut the time he had to wait for NHS treatment.

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